Check-in is from 2 pm to 6 pm. If your arrival is expected outside these hours, let us know in advance and we will find a solution to welcome you.

Yes, breakfast is included in the rate. It is served from 8.30 am to 10.30 am on the terrace or, if you prefer, in your room. If you have allergies or intolerances to any food, let us know and we will offer you something alternative.

Upon arrival at the B&B, valid identity documents must be delivered, which are necessary for the Public Safety reports required by current legislation.
Failure to comply with this obligation constitutes a violation of the provisions of the criminal code and authorizes us to request immediate abandonment from the B&B. The data of our guests are treated in accordance with the current privacy legislation.
Also in this case there are no refunds.

We accept cash at the time of check-in, bank transfer in advance, payment by Credit Card in advance (by “Payment Links”), or at the time of check-in.

By booking your stay using our website, you can choose whether to pay by bank transfer or by Credit/Debit card by “Payment Links”. You will receive a link via email, text, or any other messaging app to process card payments over the phone. The balance will be paid by credit/debit card or in cash, at our b&b.

No, at this moment there is no tourist tax in our municipality or other costs.

Pets are welcome, we only ask you to let us know at the time of booking.

The changes requested by the Customer to bookings already confirmed do not oblige Benvenuti nel Sud B&B in cases where they cannot be met.
Any request for modification by the Customer involves the additional payment of the amount determined by Benvenuti nel Sud B&B in light of the typology of the same requested modification.
The decrease in the number of guests/services that refer to a single booking made by a Customer is to be understood as a “partial withdrawal” of the latter and therefore subject to the provisions of these general conditions.

As a Bed and breakfast is a small structure, a cancellation has a significant impact on us.
The booking cancellation request will be governed by the following conditions:
for notices of cancellation received before 7 days from the date of arrival, a full refund of the sum if a deposit has been paid, 3 euros will be withheld for administrative expenses. If the cancellation request is received within 7 days prior to the expected arrival or the customer does not show up on the day scheduled for check-in (no-show), the B&B will charge the full amount of the stay or keep the entire amount paid. on account. If it is not possible to proceed with the online cancellation independently, the cancellation request must be sent by e-mail to the e-mail address: [email protected]
In case of early departure with respect to the check-out date of the reservation, no refunds will be made.

Any alleged failure in the execution of the contract must be contested by the Customer without delay and within 48 hours, by e-mail to be sent to the following address: [email protected]